Home » Public Relations » The Minimum Wage Blues

The Minimum Wage Blues

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 647 other followers

Blogs I Follow

Customer-Service-cartoon

Anybody can tell you that I am definitely not a proponent of minimum wage work. Heck, I wouldn’t be at school if I wanted to keep working a minimum wage job my whole life.

That is not to say that it is terrible. There are some people who like working minimum wage jobs and enjoy it.

Just not me. You know what I’m sayin’?

Anyways, I work at Cracker Barrel Old Country Store as a cashier, so I basically see every person who walks in and personally meet them before they walk out. I get people from all walks of life and all types of personalities. Moreover, I get a plethora of attitudes and feelings thrown at me that have nothing to do with me.

I used to resent that fact, but now I am realizing that it is making me a more well-rounded person.

Public Relations is all about handling people even at the worst of times. Sometimes ESPECIALLY at the worst of times. For every person that I help who gives me a hard time, I am learning how to become a better PR professional.

These are the kinds of people I will have to deal with and account for on a daily basis when I create and implement strategies for a business. To put it frankly, I am becoming a better damage-control artist.

People will rave on and on about a bad experience at a business, but will hardly ever talk about the good aspects. I see this every day when I talk to guests at Cracker Barrel. I can get ten customers that will have a great time and will remark about it within 3 to 5 words. “The server was nice” “The food was good”, simple things like that.

Then comes the person with a bad experience. BUM BUM BUUUMMMM. Watch out because they are on a rampage.

I politely ask how their meal was… and then the floodgates open.

This usually persists for about 3 minutes with an in-depth description on every single detail that was wrong with their experience. This goes to show that anger is a much more passionate emotion than happiness, but I digress.

I have to try to defuse the situation and try to encourage the guest to calm down. Sometimes I have to get the manager up to handle an issue out of my jurisdiction, but mostly I have the ability to handle it.

I do this every day, but it wasn’t until recently that I realized what an amazing experience this is to get.

The more time I commit to handling problems on a personal and face-to-face level, the more knowledge I will have on how to handle systemic issues that I will find later in my career.

The point of this post boils down to this: No matter where you are at in life right now, there is still something to be learned that will help you in the future.

You just have to see it.

Disclaimer: The views expressed in this blog are my own and do not represent the views of Cracker Barrel Old Country Store as a business or a brand.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Tweetastic

Error: Twitter did not respond. Please wait a few minutes and refresh this page.

AAYC Blog

Amarillo Activity Youth Center

VentureBeat

News About Tech, Money and Innovation

Life + Times

Ellen's Saga of Friendship, Business, Growing Up, Love, and Trying to Make it in the World

Corporate Conspiracies

Essays&Articles

lennyesq

The Sienko Law Office

Jennifer Monje

Let's get started.

Poor David's Almanack

Ideas, Thoughts, and my take on all things communication as well as the technology that evolves it

usmanhashmi

Die Hard Supporter of PaK Sar Zameen Party

New York's PIX11 / WPIX-TV

New York News, Weather, Entertainment, Transit and More

maryraupublicrelations

Just another WordPress.com site

ESL Crystal

Teaching ESL and Planning a Conference

Novo Consultancy

Sales, Marketing and Digital Transformation

THE YOUNG MARKETER

A student's guide to marketing news, resources, tips & tricks on how to develop personal brand and separate yourself from the 99%.

Online Marketing

Your business, is our Business

Son of Sappho

Freelance Writer

Natacha Maheshe

Strive not to be a success, but rather to be of value - A. Einstein

Richard Bernich | Marketing Minute

The Official Guide to Marketing by Richard Bernich

Beyond PR

Engage Opportunity Everywhere

Tech

News and reviews from the world of gadgets, gear, apps and the web

%d bloggers like this: